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  A combination of field experience and fundamental engineering 
              design expertise provides a powerful capability to run problems 
              to earth. With this in depth capability it is frequently found that 
              apparently complex problems have simple origins that respond to 
              simple solutions.  Failures result from a system flaw. The flaw can range from a simple 
              procedural error by an operator to a fundamental deficiency in specification 
              and design. The depth of experience available permits the origin 
              of the failure to be identified and corrected with recommendations 
              for immediate and long term solutions.
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